by Flack » Mon Dec 21, 2009 8:51 am
"I drank what?" - Socrates.
Like I said, this is exactly what happened with the Pandora handheld. I believe PayPal's terms of service say (somewhere down in the fine print, no doubt) that if you are excepting payment for goods, those goods have to ship within the refund time (45 days). In other words, you can't accept payment for goods and then say "I'll ship it in 60 days" because then the payer couldn't apply for a refund in time if the buyer never shipped the item.
Of course people do this all the time and who knows why certain accounts get flagged. The Pandora team pre-sold 3,000 consoles at just over $300 USD each. Having close to a million dollars pop into your PayPal account overnight probably triggers something.
It's a bummer that Jason's account got flagged; hopefully he'll get everything straightened out. What happened with the Pandora was we all got refunds, and due to the fact that the American dollar was fluctuating so much at the time, I lost $50 in the deal after the conversion process. Of course, since Jason's account is US based, if they do offer refunds no one will lose any money but it'll still be a pain for everyone involved.
Note to self: if I ever offer pre-sales for one of my books, either {A} don't use PayPal or {B} sell "tokens" or something that count as a sale.
"I drank what?" - Socrates.
Like I said, this is exactly what happened with the Pandora handheld. I believe PayPal's terms of service say (somewhere down in the fine print, no doubt) that if you are excepting payment for goods, those goods have to ship within the refund time (45 days). In other words, you can't accept payment for goods and then say "I'll ship it in 60 days" because then the payer couldn't apply for a refund in time if the buyer never shipped the item.
Of course people do this all the time and who knows why certain accounts get flagged. The Pandora team pre-sold 3,000 consoles at just over $300 USD each. Having close to a million dollars pop into your PayPal account overnight probably triggers something.
It's a bummer that Jason's account got flagged; hopefully he'll get everything straightened out. What happened with the Pandora was we all got refunds, and due to the fact that the American dollar was fluctuating so much at the time, I lost $50 in the deal after the conversion process. Of course, since Jason's account is US based, if they do offer refunds no one will lose any money but it'll still be a pain for everyone involved.
Note to self: if I ever offer pre-sales for one of my books, either {A} don't use PayPal or {B} sell "tokens" or something that count as a sale.